How to use The Care Portal
Connecting a companion to a user
Description
Linking a companion to a user can be completed in The Care Portal. By doing so, the companion will be sent an email invitation asking to connect to the Genie user and once accepted the companion's details will appear on the Genie robot, enabling them to make video calls using the Companion app.
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Assigning companions to specific users
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Companion details displayed on the Genie robot
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Enabling companion access for video calls using the app
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Your first point of contact is your care management team. If you have specific questions, you can contact the following:
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